INSTALLATION GUIDE
Everything You Need to Know
Get well-prepared for your Unifi Home Installation with our comprehensive guide
Free Installation
Expert Technicians
24/7 Support
Installation Types
Understanding standard and non-standard installation scenarios
Outside Premise
| SCENARIO | CATEGORY | RESPONSIBILITY |
|---|---|---|
| 1. If cable is blocked outside customer's compound | Standard | Provided by TM |
| 2. If cable is blocked within customer's compound | Standard | Provided by TM |
| 2.1 If customer require installation via surface cabling | Standard | Provided by TM |
| 2.2 If customer require installation via underground cabling | Non-Standard | Customer to bear the cost |
Important Notes
Materials: GI Pipe, Jubilee Clip, Microduct and Cement
- Installation for Scenario 1 is considered as TM standard installation, subject to customer's housing policy.
- Installation for Scenario 2.2 requires customer to appoint their own contractor to resolve the blockage.
- Only applicable to landed properties.
| SCENARIO | CATEGORY | RESPONSIBILITY |
|---|---|---|
| 3. Direct cabling from pole directly to the Entry Wall. | Standard | Provided by TM |
| 4. From pole to Entry Wall via underground and surface cabling. | Non-Standard | Customer to bear the costTotal: RM212.00 |
Important Notes
Materials: GI Pipe, Jubilee Clip, Microduct and Cement
- TM Installation works scope for Scenario 4 consists of underground cabling outside customer's compound and surface cabling inside customer's compound.
- Only applicable to landed properties.
Inside Premise
| SCENARIO | CATEGORY | RESPONSIBILITY |
|---|---|---|
| 5. Internal cabling for the first 50 meters. | Standard | Provided by TM |
| 5.1 Internal cabling beyond 50 meters | Optional | Customer to bear the costRM2.50 per meter |
Important Notes
Materials: RJ45 and RJ11
- Cable length calculation starts from Entry Wall until the furthest Unifi equipment
- Raceway (casing) is also provided to protect your cabling up to 50 meters (additional cabling is charged RM 2.50/m)
- Applicable to both landed and high-rise properties
| SCENARIO | CATEGORY | RESPONSIBILITY |
|---|---|---|
| 6. Inside the ceiling with microduct protection | Optional | Customer to bear the costTotal: RM66.00 |
Important Notes
Materials: Cement and Microduct
- Only applicable to landed properties.
Professional Installation Guaranteed
Ready to Experience
Ultra-Fast Fiber Internet?
Join thousands of satisfied customers enjoying seamless connectivity with professional installation and 24/7 support